Big Hearts Residential Living

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Front view of Big Hearts Residential Living assisted home in West Hills, California, showing a single-story house with a garden, trees, and a welcoming walkway to the entrance.

A Day Inside Big Hearts

The house looks ordinary. A yellow front wall, a driveway with a single parked car, the faint sound of radio from inside. You wouldn’t guess it’s an assisted home. Six people live here, and every day unfolds the same way — slow, but certain.

Licensed under California’s RCFE program, Big Hearts opened in 2023. It’s small on purpose. Fewer people mean more time, fewer changes, fewer unknowns.

Detail Information
Facility Type Residential Care Facility for the Elderly (Assisted Living)
License Issued by California Department of Social Services
Resident Capacity 6 people
Opened 2023

Rooms and Corners

The building has one floor, wide halls, no stairs. Most rooms are single. A couple are shared. Beds are low to the ground; floors stay clear. Every door opens easily — no locks, no buzzers.

There’s a small sitting area by the window. From there, you can hear the kitchen — pans, kettle, a voice calling someone for breakfast. The patio outside smells of soil and orange leaves.

Care, Quietly Done

Two caregivers run the house. They move slow, but they never stop. One folds towels while the other helps with medicine. No rush, no clipboards. Just quiet work that repeats.

Always Someone Awake

There’s always a person on duty. They sleep in shifts, check rooms at night, listen for footsteps or silence that lasts too long.

Doctors Who Visit

Medical care comes to the door. A nurse, a doctor, sometimes a therapist. Residents don’t go to clinics unless absolutely needed. A lab tech can draw blood at the bedside, and a podiatrist stops by every few weeks. It keeps the routine intact and avoids stressful urgent care trips.

Food and Everyday Motion

Meals come from the same kitchen, three times a day. Nothing pre-packed, nothing frozen. Soft vegetables, oatmeal, chicken soup. Diets change based on need — less salt, more fiber, sugar-free dessert for two residents.

Between meals, people move at their own speed:

  • Stretching near the doorway.

  • Watching local news.

  • Tending small plants.

  • Talking, sometimes just listening.

Holidays are quiet but steady. A cake, photos on the table, and phone calls from family.

Safety and Small Details

Every room has a call button, though residents prefer to call by name. There are no alarms. Staff are never far. Fire checks happen monthly, and flashlights hang near each door.

 

The house passed its 2023 inspection without issues. Fire exits stay open during the day. Handrails line the hallway. The simple setup makes the place safe without feeling strict.

How Families Describe It

Relatives mention one word often — calm. They talk about quick answers, short wait times, direct updates. The staff know who they are, not just whose family they belong to.

One visitor said, “It feels like someone’s home, not a facility.” That’s what Big Hearts aims for — a house that works quietly and does what’s needed.

 

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